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LEASING FAQs & FEES

APPLICATION PROCESS & ONE-TIME FEES

SIMPLE. TRANSPARENT. NO SURPRISES.

The Exchange believes in straightforward communication with every prospective resident. Below is an honest outline of the leasing process, required fees, and what you can expect from application to move-in.

How It Works

  • Complete the online application — a $75 one-time application fee starts the screening process

  • Your selected apartment home will be reserved for up to three (3) days or until a screening decision has been made, whichever occurs first.

  • Upon approval of your application, a $500 refundable security deposit is due (you will receive an email from Rentable). For conditional approvals, a security deposit greater than $500 may be required based on screening results.

  • Security deposit is managed through Rentable — flexible payment options available

  • Once your security deposit has been paid, the leasing team will send out your lease for execution. The $250 administrative fee is due along with your initial pro-rated monthly rent prior to move in.

SECURITY DEPOSIT - RENTABLE

The Exchange has partnered with the Rentable to offer a convenient way to pay the required $500 security deposit. For conditional approvals, a security deposit greater than $500 may be required based on screening results.  After approval of your application, you will receive an email from Rentable to set up your account and payment methods.   Rentable offers alternative payment options from a one-time payment to flexible payments over the lease term.   At the end of your occupancy, Rentable will provide the approved refund of your deposit directly into the payment method of your choice.

HOSPITALITY SERVICES FEE

WHAT'S INCLUDED — $125 PER MONTH.

At The Exchange, we believe in providing exceptional value through convenience, transparency, and thoughtfully selected services. In addition to base rent, residents pay a required $125 monthly Hospitality Services Fee, which includes a comprehensive package of services and benefits designed to enhance their living experience. Rather than paying for these services individually, residents enjoy the convenience of having them bundled into one predictable monthly fee, offering added value and potential savings.

  • Fiber Internet — 1GB upload and download to every home (National WiFi)

  • Smart Home Technology — keyless entry and Wi-Fi thermostat in every unit (SmartRent)

  • Unlimited Coffee Service — premium Southern Grounds beans, served in the clubhouse

  • Valet Trash — 7 days per week, door-to-door

  • Pest Control — included

  • Bike Share Program — free resident use after sign-up

  • Luxer Package Room — 24/7 secure package access with refrigeration option

HOMES FOR HEROES — LIVE LOCAL ACT

WORKFORCE HOUSING AT BARLOW.

More Affordable Living. Same Exceptional Lifestyle.

The Exchange is proud to offer the Homes for Heroes Rental Housing Program!

Discover reduced rental rates on select one-bedroom apartment homes designed to make exceptional living more affordable for income-qualified households.

OPEN TO ALL INCOME-QUALIFIED APPLICANTS — NOT JUST ESSENTIAL WORKERS OR FIRST RESPONDERS! That's right! You don't have to be a first responder, healthcare professional, teacher, or essential worker to qualify. The program is available to anyone who meets the applicable income and eligibility requirements, which vary based on household size. Enjoy everything you love about Barlow, including our stylish apartment homes, impressive amenities, and vibrant community lifestyle, at a reduced monthly rental rate.

Same Homes. Same Amenities. Lower Rent.

Your Next Home May Be More Affordable Than You Think!

Don't assume you won't qualify! Contact our leasing team today to explore available one-bedroom apartment homes, learn about income qualifications, and discover how you could enjoy The Exchange's lifestyle for less!

SITUATIONAL FEES

Optional & Conditional Fees

  • Pet Fee: $25/pet/month + one-time registration fee ($350 first pet, $200 each additional)

  • Pet Screening - $30/pet/annual

  • Garage Parking: $150/month per garage

  • Reserved Surface Parking: $65/month per space

  • Month-to-Month Holdover Fee: $400/month

  • Transfer Fee: $500 one-time upon move-out of initial unit

  • Late Fee: $150 per occurrence (charged on the 4th of the month)

  • NSF Fee: $75 per occurrence

  • Termination Fee: 2X monthly rent

  • Insufficient Notice Fee: 1X monthly rent

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Contact Us

(855) 964-2367

1810 Bertha Street
Jacksonville, FL 32207

Office Hours

Chance Property Management

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